Like the FTC on Facebook, follow us on Twitter, read our blogs, and subscribe to press releases for the latest FTC news and resources. ![]() ![]() You can learn more about consumer topics and file a consumer complaint online or by calling 1-877-FTC-HELP (382-4357). The Federal Trade Commission works to promote competition, and protect and educate consumers. In 2019, FTC actions led to more than $232 million in refunds to consumers across the country. The FTC’s new interactive dashboards for refund data provide a state-by-state breakdown of FTC refunds. If recipients have questions about the refunds, they should contact the FTC’s refund administrator, Rust Consulting, Inc., at 1-87. The FTC never requires people to pay money or provide account information to cash a refund check. Most recipients will get their refunds via PayPal, but those who receive checks should deposit or cash their checks within 60 days, as indicated on the check. The FTC will begin providing 57,960 refunds averaging about $30 each to victims of the scheme. The ads and popups claimed to be from major tech companies such as Microsoft and Apple and tricked consumers into calling the defendants and buying tech support services that consumers did not need. The FTC, along with State of Connecticut and Commonwealth of Pennsylvania, alleged that the perpetrators of the scheme, which operated under Click4Support and other names, used ads on search engines like Google and popups on websites. The scam tricked consumers into buying tech support services by claiming their computers were infected with viruses, malware, or other security breaches. The Federal Trade Commission will begin sending refunds totaling more than $1.7 million to consumers who were victims of a tech support scam. About the FTC Show/hide About the FTC menu items.News and Events Show/hide News and Events menu items.Advice and Guidance Show/hide Advice and Guidance menu items.Competition and Consumer Protection Guidance Documents You can file your claim online at or submit a Claim Form, by mail, to K & L Fair Fund, c/o Rust Consulting, Inc., Distribution Agent 2599, Faribault, MN 55021-9599.Enforcement Show/hide Enforcement menu items.Settlement Website: Tech Service Over the Telephone Payment Settlement Website Office of the Attorney General, State of Florida, Department of LegalAffairs v. $7,200,000 Class Representative Proposed Incentive Fee:Ĭlaim Form: Tech Service Over the Telephone Payment Settlement Claim Form If claims exceed the amount allotted, then refunds will be reduced pro-rata. ![]() You may be eligible if you paid for computer tech support products or services over the telephone using a credit card, between Maand July 1, 2017. Docket Number:Ĭompany: Banc of America Merchant Services, LLC While the Banc does not provide tech support services, it provided payment processing services to companies who have allegedly violated the Telemarketing Sales Rule and Florida Deceptive and Unfair Trade Practices Act. The Florida Office of the Attorney General has completed an Assurance of Voluntary Compliance with Banc of America Merchant Services, LLC, with respect to claims against certain tech support companies who charged consumers for computer tech support products or services over the telephone paid for with a credit card. Please contact the claims administrator if you have any questions. According to court documents, the claim submission deadline has passed.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |